Vinted Shoppers Express Frustration Regarding Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.